{"id":12357,"date":"2025-08-13T09:22:09","date_gmt":"2025-08-13T08:22:09","guid":{"rendered":"https:\/\/mspglobal.com\/blog\/?p=12357"},"modified":"2025-10-01T12:03:29","modified_gmt":"2025-10-01T11:03:29","slug":"carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders","status":"publish","type":"post","link":"https:\/\/mspglobal.com\/blog\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\/","title":{"rendered":"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders"},"content":{"rendered":"\n<p>We\u2019re proud to attract the best speakers, and when it comes to AI regulation, they don\u2019t get better than Carme Artigas.<\/p>\n\n\n\n<p>Carme served as the Spanish Secretary of State for AI and Co-chair of the <a href=\"https:\/\/www.un.org\/en\/ai-advisory-body\">UN Advisory Body<\/a><a href=\"https:\/\/www.un.org\/en\/ai-advisory-body\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> <\/a><a href=\"https:\/\/www.un.org\/en\/ai-advisory-body\">for AI<\/a>. She led negotiations for the <a href=\"https:\/\/artificialintelligenceact.eu\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">EU Artificial Intelligence Act<\/a> and is a Senior Fellow at Harvard.<\/p>\n\n\n\n<p>Join us at MSP GLOBAL for Carme\u2019s keynote, plus an open session where she\u2019ll be answering your questions. But first, we asked Carme\u2019s for a top-level guide to the new regulations and how they may impact MSPs.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/LRuhVUmyQEk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Can you start by explaining the purpose of the legislation?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>The European AI Act aims to provide transparency and trust to consumers and companies, specifically by preventing any harm related to safety and fundamental rights.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Where does it apply?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>It is a pan-European regulation. That means that it applies at the same time, and in the same way, to all 27 member states.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Does it apply to all forms of AI?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>The European AI Act is based on product and risk assessment. There\u2019s a risk matrix where every single AI application will be classified as either no risk, low risk, mid-range risk or high risk.<\/p>\n\n\n\n<p>The full Act really only applies to the high-risk use cases.<\/p>\n\n\n\n<p>Low-risk cases need to do nothing, and mid-risk applications only have a register with the European AI Office, just in case they want to double-check any aspect of that application.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">What is considered a high-risk application?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>High risk includes those applications that can generate a physical risk, a risk about safety, a risk to health, or a risk to fundamental rights in high-risk domains.<\/p>\n\n\n\n<p>These domains are health, education, labor, judiciary and government.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Is the legislation in force now?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>The Act is being deployed and adopted in several stages. One is already in place, where forbidden use cases had to be removed from the market.<\/p>\n\n\n\n<p>The second phase involved partnering with the industry to agree on a code of practice for deploying conformity assessment, which affects high-risk use cases of AI applications. That is scheduled to go through the European Commission for approval in August. Then, every member state needs to appoint its supervisory agency, which will act at the national level.<\/p>\n\n\n\n<p>Companies then have until August 2026 to adapt to these regulations, which require them to conduct conformity assessments for high-risk use cases.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Does the law apply to businesses not based in the EU?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>Any company providing services to the European Union and European Union citizens, companies and industries must comply with the EU Act, regardless of where you are based.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">What if the technology is not being provided within the EU?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>We are not preventing European companies from competing globally. Therefore, it is permissible to provide a service that is forbidden within the EU to countries outside of it.<\/p>\n\n\n\n<p>For example, the use of AI for social scoring is a forbidden use case, but an EU business could develop and sell those systems outside Europe.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">Are MSPs and other IT service providers responsible for the tools they use or resell?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>The European AI Act provides different risks and different obligations depending on the value chain.<\/p>\n\n\n\n<p>If you\u2019re a small or medium-sized business using a third-party developed tool, such as a large language model, you should request that the provider provide all relevant documentation demonstrating compliance with the EU AI Act.<\/p>\n\n\n\n<p>Every part of the value chain is responsible for their use or development of the tool. So, it&#8217;s important that you are provided with the quality control certification of your provider.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">So how do you think the Act will impact MSPs?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p> I understand that most <a href=\"https:\/\/mspglobal.com\/blog\/msp-itsp-var-systemhaus-it-consultant-whats-the-difference\/\">MSPs<\/a> will not be categorized as high-risk use cases.<\/p>\n\n\n\n<p>If they\u2019re using generative AI services, then they\u2019ll need to have transparency on how they use the data, that it has the correct authorisations for copyright, and that it has been trained without biases.<\/p>\n\n\n\n<p>These are all ethical requirements that the company and the customer expects from those tools.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">You talk about the regulations being a competitive advantage for IT and tech businesses. Why is that?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>I think against the common belief, I really see that European AI Act is a great opportunity for competitiveness for the European Union.<\/p>\n\n\n\n<p>First of all, because the number one reason why companies are not adopting AI is lack of trust.<\/p>\n\n\n\n<p>There\u2019s a lack of trust in the models because people don\u2019t understand how they work, because they are not reliable, they still hallucinate and they can involve cybersecurity risks. There are also concerns about the safety of proprietary industrial data.<\/p>\n\n\n\n<p>If, in Europe, we can provide trust to the consumer, we could become the region that the world turns to when they want to use AI with no problems, with no concerns.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-base-color has-text-color has-link-color wp-elements-c7cdb1aafcbeb3b79b7e8fdbc729ee25 is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:8px;padding-top:0px;padding-bottom:0px;flex-basis:66px\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png\" alt=\"MSPGlobal\" class=\"wp-image-12195\" style=\"width:50px\" srcset=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1.png 512w, https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/cropped-fav_mspg-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-medium-font-size wp-container-content-164459c7 cfs-article-inner-heading\" id=\"what-hiring-trends-are-you-seeing\" style=\"margin-top:0px;margin-left:0px;font-style:normal;font-weight:600;line-height:1.3\">What if businesses fail to comply?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-780494b0 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"462\" src=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-Square.png.webp\" alt=\"Carme Artigas, AI expert\" class=\"wp-image-12364\" style=\"width:50px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<p>If you have a solution which complies with the AI EU Act, you will be recognized as a leader and a trusted partner giving you competitive advantage. But as with any regulation, there are sticks and carrots.<\/p>\n\n\n\n<p>Non-compliance can involve a fine of up to 10% of total global income, so it is definitely worth everyone understanding and complying with the Act.<\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"This is why Europe could become a global leader for AI \u2013 Carme Artigas\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/X-O6ORlJcDk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><em>What does trustworthy AI look like in the real world? How can MSPs future-proof their offerings in an increasingly regulated landscape? <\/em><\/p>\n\n\n\n<p><em>Join Carme at MSP GLOBAL to better understand what\u2019s coming for service providers operating in Europe and beyond\u2014from policy to practicality. <\/em><\/p>\n\n\n\n<p><em>This is the ultimate insider\u2019s view of the regulatory landscape, and will help you turn compliance into a competitive edge.<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/mspglobal.com\/blog\/category\/msp-global\/#newsletter\" target=\"_blank\" rel=\"noreferrer noopener\">Sign up for MSP GLOBAL newsletter<\/a> for your free registration code, saving \u20ac399.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re proud to attract the best speakers, and when it comes to AI regulation, they don\u2019t get better than Carme Artigas. Carme served as the Spanish Secretary of State for AI and Co-chair of the UN Advisory Body for AI. She led negotiations for the EU Artificial Intelligence Act and is a Senior Fellow at [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":12359,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"mark_post_sync":false,"footnotes":""},"categories":[1514],"tags":[],"class_list":["post-12357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interviews"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders<\/title>\n<meta name=\"description\" content=\"Carme Artigas negotiated the EU AI Act. Discover how it will impact MSPs and all businesses in Europe \u2013 and could give them a competitive edge\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mspglobal.com\/blog\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders\" \/>\n<meta property=\"og:description\" content=\"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mspglobal.com\/blog\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\/\" \/>\n<meta property=\"og:site_name\" content=\"MSP GLOBAL BLOG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100089083200946\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-13T08:22:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-01T11:03:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mspglobal.com\/blog\/wp-content\/uploads\/Carme-Artigas-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Miles Kendall\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MSPglobalevent\" \/>\n<meta name=\"twitter:site\" content=\"@MSPglobalevent\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Miles Kendall\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/\"},\"author\":{\"name\":\"Miles Kendall\",\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/#\\\/schema\\\/person\\\/3e9bed029b316efa7a58f3f21d3c2845\"},\"headline\":\"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders\",\"datePublished\":\"2025-08-13T08:22:09+00:00\",\"dateModified\":\"2025-10-01T11:03:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/\"},\"wordCount\":970,\"publisher\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/wp-content\\\/uploads\\\/Carme-Artigas-scaled.jpg\",\"articleSection\":[\"Interviews\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/\",\"url\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/\",\"name\":\"Carme Artigas: What the EU AI Act Means for MSPs and Tech Leaders\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/carme-artigas-what-the-eu-ai-act-means-for-msps-and-tech-leaders\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mspglobal.com\\\/blog\\\/wp-content\\\/uploads\\\/Carme-Artigas-scaled.jpg\",\"datePublished\":\"2025-08-13T08:22:09+00:00\",\"dateModified\":\"2025-10-01T11:03:29+00:00\",\"description\":\"Carme Artigas negotiated the EU AI Act. 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