MSP GLOBAL
Masterclasses

11:30 am

Un-Break Your Business Model: Benchmarks and Tools for MSPs

With data from thousands of MSPs around the world, the profile of a financially healthy MSP is becoming clear. From achieving productivity benchmarks to balancing your financials, this workshop draws upon industry analyst research to help MSPs discover the gaps in their business and how to correct them.

Ronan McCurtin

VP Europe, Israel and Turkey
Acronis

Shachar Rabbe

Chief Financial Officer
Acronis

3:30 pm

Boost Your Margins in Minutes with Simple Affordable Cloud Storage Built for MSPs

Learn how MSPs can enhance profitability, reduce overhead, and gain a competitive edge with Wasabi hot cloud storage. This exclusive 30-minute Wasabi Academy session teaches you how to quickly start leveraging Wasabi’s management tools, including the Wasabi Account Control Manager (WACM) and Custom Cloud Console (CCC). (…)

Jon Brooks

EMEA Channel Development Lead – Service Providers
Wasabi Technologies

4:40 pm

Learnings from 10 Years of MSP Marketing

Acronis President, Gaidar Magdanurov, will share the learnings from marketing MSP services and discuss the trends and best practices in MSP marketing. In this workshop, Gaidar will show you what successful MSPs are doing now, what works, how AI is changing the face of marketing services, and more.​

Gaidar Magdanurov

President

Acronis

2:35 pm

Flash Forward: NAND Technologies to Unleash the Power of AI

In today’s digital landscape, where AI and cloud applications push the limits, technology innovation in Flash memory and Solid State Drives (SSDs) is not just a leap in performance, but a crucial step toward sustainability. KIOXIA, the inventor of NAND Flash and a global leader with decades of experience in memory technology, has been at the forefront of these innovations. (…)

Li-Fan Bartsch

KIOXIA

3:20 pm

Unlocking Success – Empowering & Equipping MSPs for an AI-Enabled Tomorrow, Now

In this session, we will delve into the significance of going beyond traditional MSP approaches and instead, prioritise business outcomes by harnessing the power of AI. We will emphasize the importance of collaboration and partnerships between vendors and MSPs to unlock success for both MSPs and their customers. Some real-case scenarios.

Dan Scott

President and IT Nation Community Director EMEA

ConnectWise

4:45 pm

Understanding the Importance of Regulation for MSPs Around the Globe

The word “regulation” has been tossed around a lot in the past few years regarding managed service providers. The EU and UK have broadened existing regulations to include more of our industry, as have Malaysia and Singapore. Regulation is not a bad thing; well, it shouldn’t be unless it fails to address the underlying problem. (…)

Wayne Selk

VP, Cybersecurity Programs & Executive Director

CompTIA

2:00 pm

(Italian) Cloud Tech Security + XDR

Acronis Academy training delivered in Italian. The course covers essential components of advanced security and explains EDR, MDR and XDR, highlighting how they address different parts of the threat landscape. Learn to set up, provision, and navigate these features, enhancing your cybersecurity skills and keeping your organization safe. Join us to master the tools you need for effective protection.

Francisco Amadi

Partner Technology Evangelist

Acronis

2:00 pm

(Spanish) Cloud Tech Security + XDR

Acronis Academy training delivered in Spanish. The course covers essential components of advanced security and explains EDR, MDR and XDR, highlighting how they address different parts of the threat landscape. Learn to set up, provision, and navigate these features, enhancing your cybersecurity skills and keeping your organization safe. Join us to master the tools you need for effective protection.

Guillermo Marquez
Senior Partner Technology Evangelist

Acronis

10:45 am

CheckPoint Masterclass: Become a Trusted Advisor to Your Customers With a Deep Understanding of Today’s Threat Landscape

11:45 am

Acronis Workshop: Compliance Now: NIS2 and Beyond

NIS2 is scheduled to spring to life in a matter of days after MSP Global. Is the EU ready? Are MSPs and their clients ready?

In the workshop, Acronis GM of South EMEA — Denis Cassinerio — will fill in the gaps. He will also be joined on stage by Philipp Rösler — former Vice Chancellor and Economic Minister of Germany — to discuss the current state of compliance across the EU and beyond. You will leave with your questions answered and documentation resources in hand.

4:00 pm

Acronis Workshop 4: Acronis Workshop 4: Buy, Sell and Invest for MSPs: M&A Super Panel

If you are interested in acquiring an MSP, or in your MSP business being acquired, this could be the most valuable session at MSP Global! Acronis has assembled an expert panel of financial, M&A and tech experts from the MSP community to tell you how to maximize your opportunity. No topic is off limits, so bring your questions for the LIVE Q&A.

10:00 am

(Portuguese) Cloud Tech Security + XDR

Acronis Academy training delivered in Portuguese. The course covers essential components of advanced security and explains EDR, MDR and XDR, highlighting how they address different parts of the threat landscape. Learn to set up, provision, and navigate these features, enhancing your cybersecurity skills and keeping your organization safe. Join us to master the tools you need for effective protection.

Guillermo Marquez

Senior Partner Technology Evangelist

Acronis

10:30 am

Maximizing Your Profit with Microsoft 365

This technical course is specifically tailored to cover how to leverage Acronis Cyber Protect Cloud to protect M365 data and applications as also how to use integrations with different Microsoft platforms. The course will focus on how to back up and secure Microsoft 365 data such as mailboxes, OneDrive, Teams and SharePoint as well as OneNote Files. On top of that, you’ll see how to take advantage of Acronis Cyber Protect Cloud to ensure that Microsoft 365 apps are secure as email flow and collaboration apps.

Jon McCarrick

Senior Director of Education

Acronis