MSPs are under constant pressure to expand their offerings, and the latest MSP GLOBAL State of the Industry Report: Fall 2025 identifies two key areas of increased activity. The report is published every quarter, allowing the industry to track trends and changes in sentiment. You can download the Fall 2025 Report now.
Microsoft 365 and Google Workspace
More than a third of respondents plan to launch or expand Microsoft 365 and Google Workspace services in the next 12 months. This 8% jump from July to October may be driven by clients looking to deploy new AI functionality.
MSPs move to Compliance-as-a-Service
Increased regulation, especially in Western Europe, is driving the expected growth of Compliance-as-a-Service offerings. What was once a minor add-on is now seen by many clients as essential for managing risk and winning new business.
Drop in Cloud and DevOps expansion plans
While AI and Security Operations are the technology areas where MSPs are focusing expansions, there are some noticeable services where plans to expand are lessening.
Public Managed Cloud Services, such as Azure, AWS and Google Cloud, have dropped 7 points. There’s an even bigger decline in DevOps expansion plans, with interest falling from 27% to 14%.
Understand the MSP Industry
The MSP industry is shifting, with significant opportunities but also the risk that some service providers will be left behind.
Read the latest MSP GLOBAL State of the Industry Report to understand how things are changing, so that you can build your strategy on insight, not intuition.
